Small Items are typically dispatched within 2-3 days from your order date.
However due to the current Covid-19 pandemic we are now stating 5-7 days on small items.
Please allow up to 10 days from order before contacting us if you have not received your parcel. We will do our best to deliver asap.
All Large items as follows:
Sheds & Potting Sheds: Current lead time is 2-3 weeks from order, once your order is placed we will call you within 72 hours to book in a delivery date with you. We would strongly recommend that you do not arrange for an installer to arrive the same day as delivery, as delivery can arrive any time between 08:00- 18:00.
Greenhouses: Current lead time is 15 weeks from order.
Garden Planters: Current lead time is 14-21 days from order.
Garden Furniture: Current lead time is 14 days from order.
Ooni Pizza Ovens: Pre Order - Stock due late Feb / Early March.
We will continue to amend these dates if and when they can be improved. We are a small independent business and we will continue to ensure our customers are kept up to date with the best possible customer service.
Please email firstname.lastname@example.org for any further information.
Urban Grow Team